Customer Satisfaction and Feedback Collection Survey


Dear Customer,

Thank you very much for choosing CUSABIO. In order to continuously improve the quality of our products and services and better meet your needs, we sincerely invite you to take a few minutes to complete this questionnaire. Your valuable feedback is crucial to us.

I. About Products/Services

Which of our products/services are you using? *
Overall satisfaction rating for the product/service (1-5, with 5 being extremely satisfied) *
In what aspects do you think our product/service performs excellently? (Please briefly explain) *
In which areas do you think our product/service could be improved or do you find deficiencies in our products/services? *

II. About Website Experience

How satisfied are you with the overall design of our website (1-5, with 5 being extremely satisfied)? *
Which features or pages of the website do you find particularly satisfying during browsing or usage? *
What problems or inconveniences have you encountered while using the website (e.g., navigation difficulties, slow loading speed, inconvenience in finding information, etc.)? *
Do you have any suggestions to help us improve the user experience and service quality of the website? *

III. Other Comments and Suggestions

Once again, thank you for taking the time to complete this questionnaire. We will carefully consider each feedback and continuously improve to provide you with better products and services!