1. Information Collected by CUSABIO

In this privacy policy, "personal data" refers to your name, email address, mailing address, phone number, and any other information that can be used to identify visitors or facilitate CUSABIO's contact with you personally.

CUSABIO may collect personal information in the following situations: when filling out forms on the website, sending emails to CUSABIO, or contacting CUSABIO through other means provided on this website or voluntarily providing personal information to CUSABIO.

You have the option to not provide personal data to CUSABIO. However, if you refuse to provide such information, it may prevent us from contacting you. Additionally, you will be unable to place orders on the website or inquire with CUSABIO via email or other methods provided through this website.

2. Use of Information

CUSABIO's products and services allow you to access this website without informing CUSABIO of your identity. However, some services provided through this website may require you to provide personal information to CUSABIO. In such cases, if you choose to refuse to provide the requested personal data to CUSABIO, it may prevent you from accessing specific sections of this website, and you might not receive responses from CUSABIO regarding your inquiries.

CUSABIO may collect and use your personal data for various business purposes, including but not limited to: providing products or services to you, processing orders, confirming shipments, issuing invoices (and notifying you of the order status), promoting products and services that CUSABIO believes you might be interested in, delivering marketing and promotional information to you through targeted mail or personalized emails, responding to your emails, providing customer support, and contacting you for other purposes as expressly stated when collecting your personal data. Pursuant to other provisions of this privacy policy (particularly as outlined in the third clause below), CUSABIO may, at its discretion, utilize one or more third parties to fulfill the purposes described in the second clause.

By accessing this website, you automatically provide information to CUSABIO. CUSABIO may collect and use this automatic information to customize your website experience, help CUSABIO understand how you use this website, assist in the operation and maintenance of this website, analyze traffic patterns, identify repeat visitors to this website to immediately recognize their identity before allowing them to access the website, and for similar purposes.

3. Confidentiality of Information

CUSABIO will not sell any information to any external companies or third parties. However, if due to the business of this website, or the sale, assignment, or transfer of parts of this website's business and/or customer data, CUSABIO might transfer the information collected from you to third parties. In such a case, this information will still be bound by the privacy terms in effect at the time of collection or update. CUSABIO might disclose your information to its affiliated companies globally. All affiliated companies of CUSABIO agree to treat your information in accordance with this privacy policy or at least with practices equivalent to this privacy policy. Your information might also be transferred to third parties working for or on behalf of CUSABIO for further processing of this information in line with the initial purpose of data collection or for other legitimate processing. These third parties include suppliers providing delivery services and/or invoice services for your orders, credit card companies handling payment processing, and other companies providing services to CUSABIO and agreeing to comply with this privacy policy (or other terms at least equivalent to this privacy policy) in terms of information confidentiality. Such third parties might provide various services to CUSABIO, including but not limited to website hosting, technical support, processing and storing user data, updating your customer information records in CUSABIO's database (including verifying physical addresses and email addresses), sending marketing communications on behalf of CUSABIO, or coordinating the sending of marketing communications. These third parties have contracts with CUSABIO, agreeing to use personal information only for the purposes agreed upon with CUSABIO. CUSABIO does not allow these third parties to: (i) sell your personal information to other third parties; (ii) disclose your personal information to other third parties, except as required by law, with CUSABIO's permission, or as explicitly permitted in this privacy policy; (iii) use your personal information in ways that violate this privacy policy.

When national authorities require CUSABIO to disclose personal data in accordance with legal procedures, CUSABIO will provide personal data as requested by law enforcement agencies or for public safety purposes. In such cases, CUSABIO will not bear any responsibility for the content disclosed. CUSABIO might use personal data beyond the necessary scope under the following conditions: written consent has been obtained from you; to prevent urgent danger to your life, body, or property; to prevent significant harm to the rights and interests of others; to enhance public interests and it does not harm your major interests.

4. Security and Confidentiality

To ensure the security and confidentiality of the information collected by CUSABIO online, CUSABIO uses data networks protected by industry-standard firewalls and password protection. CUSABIO takes reasonable measures to protect your personal information from being lost, misused, accessed without authorization, disclosed, altered, or damaged. However, information transmitted over the internet or stored on systems connected to the internet is not 100% secure. Therefore, CUSABIO cannot guarantee or warrant the security or integrity of such information. CUSABIO will not be responsible for any information disclosure caused by transmission errors or unauthorized actions by third parties. You can maintain the security of your personal information stored in CUSABIO's systems by keeping your username and password confidential and preventing unauthorized access to your password or computer. Be sure to log out of your account after using a public computer.

5. Contacting CUSABIO

If you have any questions or complaints regarding CUSABIO's compliance with the privacy policy, or if you have any suggestions or feedback for improving CUSABIO's privacy policy, please feel free to email the CUSABIO Marketing Department at: [email protected].