Code | CSB-EP318401LNP |
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Size | $388 |
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We recently received our recombinant protein and found the product stored in 20mM Tris-HCl, 0.5M NaCl pH8.0, 20% Glycerol. This is our second time ordering this product; first time the recombinant protein was lyophilized. This storage buffer will not work with our application. Is there way to fix this issue?”
I have checked the paperwork and it looks like the customer did not request lyophilized protein from us, they probably assumed that it is always sent as lyophilized protein.
Previously in February we shipped them the following
2 x Recombinant Lassa virus Nucleoprotein; 0.2 mg (Yeast); Lot# 03334; Exp: Aug. 15, 2017
*Aseptic Process, Endotoxin Removal, & Lyophilization
Tag Removal
Are you able to suggest a good method for them to change the buffer?
How much would it cost for them to re-order the protein and receive it in lyophilized format?
I also note that they did not request tag removal the second time they ordered. I will check with them that they do not require this service when I send your response to them. Is there any inventory remaining of the tag free protein?
KEGG: vg:956584